Returns & Exchanges
At FWD FRM, we stand behind our gear; if your performance apparel doesn't meet your expectations, you can return or exchange it within 30 days of delivery. All items must be in original, unworn condition with tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include in your package.
- 3.Pack and Ship
Securely pack your items in the original mailer or a sturdy box, attach the prepaid label, and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Our quality control team will inspect the returned gear within 5 business days, and your refund will be processed back to your original payment method immediately after approval.
